Privacy Policy

Effective Date: July 7, 2026

Reflection, LLC ("Reflection," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information obtained through our website.

Information We Collect

We may collect personal information that you voluntarily provide through our website, including:

  • Name

  • Email address

  • Phone number

  • Any information you choose to include in a contact form message

We collect only the information necessary to respond to inquiries and provide information about our services.

How We Use Your Information

Information submitted through our website may be used to:

  • Respond to inquiries

  • Communicate regarding our services

  • Schedule consultations or appointments

  • Improve our customer service and website functionality

We do not sell, rent, or trade your personal information to third parties.

Contact Forms

When you submit information through our contact form, the information is transmitted to us so that we can respond to your request. Please do not include sensitive medical information, confidential information, or protected health information (PHI) in contact form submissions unless specifically instructed to do so through a secure communication method.

Submission of a contact form does not establish a therapist-client relationship.

Client Portal

Our website may provide a link to a secure client portal operated by a third-party service provider. Information submitted through the client portal is governed by the privacy and security policies of that provider and may be subject to applicable healthcare privacy laws, including HIPAA.

We encourage clients to use the client portal for secure communication whenever appropriate.

Cookies and Website Functionality

Squarespace may use cookies and similar technologies necessary for website functionality, security, and performance. These technologies help ensure that the website operates properly.

We do not currently use advertising cookies, marketing pixels, or third-party analytics tools.

Third-Party Services

Our website is hosted by Squarespace. As a result, certain technical information may be collected automatically by Squarespace, such as browser type, device information, and IP address, for website operation and security purposes.

For more information, please review Squarespace's privacy practices.

Data Security

We take reasonable measures to protect the information submitted through our website. However, no method of electronic transmission or internet storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

This website is not directed toward children under the age of 13. We do not knowingly collect personal information from children through this website.

Text Messaging (SMS) Communications

Reflection, LLC may communicate with clients and prospective clients via text message using our business phone system provided through RingCentral. Text messaging may be used for appointment reminders, scheduling matters, and other communications related to our services.

By providing your mobile phone number and consenting to receive text messages from Reflection, LLC, you agree to receive SMS communications from us. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.

Your mobile information will not be shared, sold, rented, or transferred to third parties for marketing or promotional purposes. We use your phone number only for communication related to our services and as otherwise permitted or required by law.

While we take reasonable steps to protect your information, text messaging may not be a fully secure method of communication. Clients should be aware that standard text messages may carry privacy risks and may choose alternative communication methods if preferred.

Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of personal information that you have provided through our website. To make such a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Reflection, LLC

Email: info@reflection-llc.com

Phone: (920) 284-9676

Address: 1620 S. Lawe Street, Suite 1, Appleton, WI 54915